Shipping + returns policy

Sales Policy

All Transactions are conducted in Australian Dollars.  ($AUD)

GST (goods and services is tax) is included in the price but may be listed as a separate item on check out.  it is however included in the price and  you will not be charged extra for GST.

 

Shipping Policy –

shipping is charged at a variable rate and uses a shipping calculator to adjust the prices to suit the correct setting in addition to this if you purchase over a certain amount (as listed below)  you will receive free shipping.   you may also select express shipping this shipping generally costs a premium and this will be charged at a different rate.

Swords Incur a Premium – these will be charged at a flat rate please do not use the AUTO calculator for swords and other large items.  This amount may change after your order (if this occurs you will be contacted before the item is dispatched, and we will renegotiate the sales terms/or provide a refund if you do not wish to proceed.)

we hope to have more flexible (and cheaper) shipping rates in the future.

We Dispatch most items within 48 hours of order confirmation.  the exception to this rule is if the item is not in stock and is a back order item.

 

shipping rates are as follows.

All Rates are in Australian dollars (AUD)

Australia – free delivery in the ACT.

for all other states Shipping Costs will be Australia post rates based off the shipping calculator or free if you spend over  $100 .00- the exception to this is swords which will cost a flat rate of $35.00.

New Zealand –  Will be based off the Shipping calculator or free if you spend over $120.00.the exception to this is swords which will cost a flat rate of $50.00.

Asia- will be based off the shipping calculator – or free if you spend over $130.00. the exception to this is swords which will cost a flat rate of $60.00.

North America (including Canada, USA and Mexico) and Asia (most locations) – will be based off the shipping calculator – or free if you spend over $130.00. the exception to this is swords which will cost a flat rate of $60.00.

Europe – will be based off the shipping calculator – or free if you spend over $180.00. the exception to this is swords which will cost a flat rate of $100.00.

for the rest of the world please try and input your details into the shipping calculator if this fails, please contact sales sales@swordsmagicanddragons.com – for swords the cost is $250.00 or a negotiable rate, to negotiate a manual sale please contact sales@swordsmagicanddragons.com

 

Returns and refund policy-

please follow the link below for our returns policy.

https://www.swordsmagicanddragons.com/refund-and-returns-policy/

privacy policy –

please follow the link below for our privacy policy.

https://www.swordsmagicanddragons.com/privacy-policy/